PALMS TO STATIONS UPDATE

It’s still transition time. Many changes have been made, but all the kinks haven’t been worked out and some programs and policies have not yet gone through a switch.  Often there are excruciating long lines at the players club, but I will have to praise the patience of the workers there who will go to all lengths to try to solve problems . And when they are unsuccessful to find answers and solutions, they can turn to supervisors who are very knowledgeable and can almost always provide a satisfactory resolution.

Often when I ask a question, an employee will say that this particular issue will probably not change or be settled until January or later. This seems to be the situation for the Senior benefit program. Right now the only senior perk that I have found is the half-price buffet discount on Thursdays and the senior movie-refreshment combo which is also on Thursdays. Hopefully the regular Stations check-cashing program will be introduced soon . Right now, they are running a rinky-dink promotion with a make-shift Spin-the-Wheel with extremely small prizes that are almost insulting.

Speaking about the Palms buffet, Brad and I have eaten there twice recently. I gave it a good grade the first time, a big improvement from past experiences there. Brad wasn’t as impressed. However, the second time was on Thanksgiving Day and we both and four others with us gave it high grades. There was a large variety of choices and the quality was very good. Of course, judging buffets is such a personal thing, so others may have differing opinions. It doesn’t compare to fancy Strip extravaganzas, but I feel it is a good value for a lower-price choice.

The VIP parking areas on both sides of the casino are now open. If you are in either of the top two tiers of the players club, you can ask at the players club for a VIP pass card that will open the gates. I have not tested this personally but I was told that this VIP pass card will work at any Station casino – and if you have one from another Station property it will work at the Palms.  Someone might want to verify this in the “Comments.”

So far there aren’t any changes in the credit line department. You can still get markers based on your Palms application. I don’t know if you will have to fill out new Stations paperwork sometime in the future or it will simply be an automatic switch-over.

Learning to use the new Boarding Pass system is an on-going and sometimes difficult task, especially if you were not a Stations customer in the past. And even for this latter group, not all features have transferred over as yet. So patience will be needed. And when you see a mailing or newspaper ad with some promotion or feature you would like to take advantage of, always check at the bottom of the page to see what Station properties are listed and see whether the Palms is listed – or not!