When we stopped in today, we saw signs at the players club desk about the change in the Platinum Tier: The 6-month requirement has changed from 54k to 60K and January play would be reflected in the March mailer.
Now I like advance notice of changes from casinos, but this was a little frustrating…well, maybe truthfully, a lot frustrating at the time. Because the change from 48K to 54k was not announced in advance, many of us were surprised by a downgraded mailer in January – and we may have the same downgrade in February because we didn’t have information about the increased requirements when we played in December.
However, I am not complaining really since I realize that casinos are a for-profit business and have to look to protect their bottom line. I can live with this change because I like the games they are offering. And I like their pizza coupons!
Speaking of frustration, we went to Tuscany today to do the pull-tab promotions. And as we have always done, we first downloaded any free play we had to collect, including bounce-back and point redemption. Then we watched the card reader and put on 4000 points (plus a few more for good measure) that we needed to get the max of 4 tabs. We then go to the players club, and to our surprise, they say we have earned only 3 tabs each. Brad needs 7 more points to get the 4th tab and I need 32 more. I question them, “But the card reader said we had earned 4000+ this session.”
“Oh, you can’t count the points you earn when you are playing off free play.”
I say, “But we have always done it this way and there wasn’t a problem before.”
“Oh, this is the way it works since we recently upgraded our computers.”
So we go back to the machines and earn the necessary “missing” points.
Can you guess what happened?
Did the extra pull tab cover our losses to get those extra points?
No happy ending to this story!!!!!
And other note here: Many of the 8/5 Bonus games have been reduced to a 7/5 paytable. Another